“This is another tool to improve the overall reliability of the aircraft and
customer experience.” Gary Hammes, Delta Air Lines
erational interruptions,” Delta VP-engineering and
quality assurance Gary Hammes said.
Delta will install and/or activate Skywise across its
Airbus feet. Te new A330-900s have the hardware
and software installed already, as do the A320neos.
Te carrier’s older A320s and A330s will be retroftted
with Skywise hardware. Around 400 aircraft will be
“We expect [Skywise] to be fully operational on
all our Airbus feet over the next 12 to 18 months,”
Hammes said. Some of the upgrades will occur at Delta Tech Ops when an aircraft undergoes its regularly
Delta expects to mitigate numerous unscheduled
maintenance visits per year by using Skywise. Te sav-
ings could be substantial, “but we aren’t measuring this
purely on a dollar standpoint,” Hammes said. “Tis is
another tool to improve the overall reliability of the air-
craft and customer experience. Tis platform will put
us another step in front of the competition in predictive
maintenance and safety of operations.”
Airbus also benefts from the system.
“Skywise provides digital continuity for our products,” chief programs and services ofcer for Airbus
commercial aircraft Philippe Mhun said. “We also
use the Skywise platform to address challenges of our
existing feet and as a way to help design our future
Room for growth
Skywise was developed so that airlines, aircraft manufacturers and maintenance operations could retrieve vast
amounts of aircraft operational and performance data to
identify areas of improvement.
Mhun said the objective is to reduce aircraft-related
operational interruptions by 30%.
Skywise supports 3,000 commercial aircraft. Delta
was the frst US customer and has become the largest airline user in terms of asset value and market capitalization.
Mhun said Airbus is looking at ways the open-data
platform can meet quality concerns and technological
challenges of suppliers. Te OEM is talking with its
MRO alliance members on how they could use Skywise.
In March 2018, UK LCC easyJet signed a fve-year
predictive maintenance contract with Airbus to use
Skywise to forecast maintenance faults. Unscheduled
maintenance visits have been reduced from 10 per 1,000
fights in 2010 to just over three per 1,000 on easyJet’s
new aircraft, the airline said.
“Our investment in the Skywise platform can make
a tangible diference for thousands of passengers by harnessing the power of big data to reduce delays,” easyJet
CEO Johan Lundgren said. Te tool will transform the
way easyJet maintains and operates its aircraft, with
the long-term goal of eliminating delays from technical
faults, he said.
EasyJet’s use of Skywise is built on an earlier trial
where the focus was on three technical issues involving
85 aircraft in its all-Airbus feet. At that time, Skywise
predicted 31 failures, which enabled easyJet to remove
components before the fault occurred.
“Tis meant that at least 31 fights, which would
have carried more than 4,400 passengers, operated on
a schedule that would otherwise have been disrupted,” a
company spokesperson said.
EasyJet can now analyze data from other aircraft
components because of the installation of Airbus’ fight
operations and maintenance exchanger, Fomax, an element of Skywise, that can collect 60 times more data.
Te new equipment will be installed on easyJet’s feet by
Other airlines integrating Skywise into their operations include Emirates Airline and Finnair.
“Emirates is in the very early stages of working with
Airbus on developing a version of the Skywise platform,
which can be used for the Airbus A380 aircraft,” Emirates Engineering SVP Ahmed Safa said.
Emirates said use of data analytics improved its own
operational reliability by 1% during eight months in
Finnair is in the process of implementing the Skywise
Core platform, which collects, processes and integrates
data from Airbus aircraft and the carrier’s operational
data. Te airline wants an easy-access common data
system “to gain insights on aircraft maintenance as well
as give aid on analyzing aircraft health,” Finnair head
of compliance and operations development Matti Kart-tunen said.